Refund Policy

You benefit from a 30-day money-back guarantee after your first Pro payment. After that period, each request is reviewed according to the payment circumstances.

Use the contact form with your account email, payment date, payment method and reason. Never send a full card number or security code.

If the request is approved, the refund is initiated to the original payment method. The time it takes to appear then depends on the bank or mobile money operator.

Payment is prepaid for 1 month or 1 year, with no automatic renewal. Unless a refund is approved, Pro access remains available until the end of the prepaid period.

Any refund question: contact form.