Legal information
Terms & Legal Notice
Last updated · 27 October 2026
1. Publisher
SwitchPro is published by NATHANGROUP SARL, a company based in Goma, Democratic Republic of the Congo.
- Publisher: NATHANGROUP SARL
- Registered offices: Bunia, Q. Bankoko, Av. Maniema, N° 019 ; Av. Kauka 53-73, Imm. Maisha-Park, Q. Batetela, C. Gombe, Democratic Republic of the Congo
- RCCM: KNG/RCCM/24-B-00442
- National ID: 01-F4200-N52972K
- Publication director: Jonathan Manduara Tshimpaka, CEO and founder
- Contact: contact form
2. Hosting
The site is hosted by Cloudflare, Inc. — 101 Townsend Street, San Francisco, CA 94107, États-Unis.
3. Intellectual property
All content available on SwitchPro (text, interfaces, logos, trademarks, source code, illustrations) is protected by copyright and trademark law. Any reproduction, representation, adaptation or exploitation, in whole or in part, without prior written consent is strictly prohibited.
4. Liability
SwitchPro strives to keep the information published accurate but gives no warranty of completeness. The service is provided "as is". AI-generated rewrites are a writing aid: they must be reviewed and validated by the user before sending. SwitchPro cannot be held liable for the consequences of sending a rewritten message.
5. Terms of use
Using SwitchPro implies full acceptance of the following terms:
- The service is intended for professional written communication.
- Each account receives two free rewrites once, upon registration.
- Pro tones and the Vault require an active subscription.
- Submitting unlawful, hateful, defamatory or privacy-infringing content is prohibited.
- SwitchPro may suspend any account breaching these rules.
6. Payments
SwitchPro payments are processed through secure payment gateways. Depending on the payment method and country, the gateways that may be offered are, in order: K-Pay, MaishaPay, Polar, then Paddle as a secondary option. Sensitive payment details are entered within the selected gateway’s secure checkout and do not transit through our servers.
7. Subscriptions & billing
- Offer: Pro, available for a monthly or yearly prepaid period. Current prices are shown on the Pricing page before payment.
- Renewal: payments are one-off, with no automatic renewal. You pay again manually to extend access.
- Pro access: activated as soon as the payment is confirmed and valid until the end of the paid period.
- Price changes: announced before they apply and never affect an already paid period.
8. Refunds
You benefit from a 30-day money-back guarantee after your first Pro payment. See the refund policy.
9. Governing law
These terms are governed by the laws of the Democratic Republic of the Congo. After an attempt at amicable settlement, any dispute falls under the competent courts of Goma.
10. Contact
Any question: use the contact form. Billing questions: billing FAQ.
